Q: What are your rates for daycare?
A: A full day of Dog Daycare costs $25.00, but we offer a number of packages that include frequency discounts for those who bring their dog to Canine to Five regularly. You can select from our 5-Day Package at $115.00, our 10-Day Package at $220.00 or our 20-Day package for $420.00. Also, we offer our Everyday Puppy Program packages for dogs between the ages of 10 weeks and eight months old. For puppies 10 weeks to six months old the cost for the Everyday Puppy Program is $60.00 a week. For puppies six to eight months old the cost is $85.00 a week. These packages include admittance for your puppy to our dog daycare for up to five days during the week, and are a great way to help your puppy burn excess energy and learn socialization skills that will last your puppy their entire life.
Q: Will my dog be allowed outside?
A: The Canine to Five Detroit facility features 12,000 sq. ft. of secured, fenced-in, well-lit, outdoor play space for all dogs. The gravel area is divided into a small dog yard and a large dog yard to ensure the comfort and safety of our entire pack. Weather permitting, dogs are allowed to venture outside into the secure area to play on our specially designed playscape, various agility installations, and in our pools during warm weather. Our trained handlers who also engage in the fun with games of fetch, blowing bubbles and more, monitor all outdoor play.
Q: Are small dogs allowed to leave the small dog area?
A: On occasion we will allow small dogs into the large dog play area based on their level of comfort and only ever under close supervision. This allows your dog to socialize with a variety of dogs in a safe and secure environment. Regardless of size, dogs with complimentary energy levels do very well playing together and often help in fully socializing each other. In the warmer months the small dogs also spend time in the small dog area outside.
Q: Will my dog get fresh water?
A: Your dog’s safety and health is our utmost priority at Canine to Five, and all this playing can make any dog pretty thirsty. That’s why fresh, clean water is provided throughout the day for all dogs at various locations throughout the facility, both indoors and outdoors. We also adhere to very strict cleaning standards throughout the facility to ensure all water areas for the dogs are kept clean.
Q: Will you give my dog any treats?
A: There are times that we might give your dog a treat, although they are rare. Please inform us if your dog has any allergies.
Q: Are the dogs kenneled at any point during the day?
A: Sometimes. During meals, each dining dog is in it’s own kennel. During our 7-11 p.m. cleaning shift, the dogs are kenneled for portions of it for their own safety. When they are naughty we use the kennels for time outs. Sometimes old lazy dogs like to sleep in the kennels all day long. Also, sometimes at night some dogs do better in kennels.
Q: What is Cuddle Time?
A: Each day from 11 a.m. to 12 p.m., then again from 3-3:30 p.m. the dogs have “Cuddle Time,” our closest thing to nap time. The lights go out in the playroom, and the handlers sit down on the tables or even on the floor. Sometimes blankets are brought out, and we encourage the dogs to lie down, take a break, and just chill for a bit. We do keep the door to the outside open during cuddle time, and there are always a few dogs that are more interested in continuing to play, but we really try to bring the energy level way down during Cuddle Time. This is why we ask that you drop your dog off before 10:45 a.m. so as not to disrupt Cuddle Time, which starts at 11 a.m.
Q: What if they dogs play rough? Or get into a fight?
A: Dogs do play rough and can get into scuffles. They are like 4th grade boys sometimes! They tousle and rough each other up and all want to jump into the mix anytime anything is going on. They get scrapes and scratches and chunks of missing fur. The key is to make sure when this rough play starts to escalate, or if any of the dogs seem uncomfortable, that our trained dog handlers know how to recognize it and when to intervene. What looks like a brawl to an inexperienced dog owner might be two dogs having the time of their lives. Want to chat more about this? Give us a call or shoot us an email.
Q: Will daycare ruin my potty training efforts?
A: If your dog is potty trained at home, daycare will not affect that. If you are having accidents at home, most likely there is a potty training issue already.
Q: What if my dog is injured or gets sick?
A: If this occurs, you will be notified immediately if the problem is severe. If the problem is minor, you will be notified in writing when you pickup your dog.
If vet care is needed, we will transport your dog to the closest vet. You will need to call this vet to give them permission to treat. All medical costs will be assumed BY YOU. Please refer to our waiver on the register page for more details.
Remember that even normal dog play may result in some type of injury. It is not a common occurrence, but it can happen, just like a child can fall and trip during recess and chip a tooth! All injuries and illnesses are prevented to the BEST of our ability. We love all dogs and have dog-proofed our facility as much as is possible.
Q: What is kennel cough, what do you do about it, and can my dog get it?
A: Canine infectious tracheobronchitis (kennel cough) is one of the most prevalent infectious diseases in dogs. Fortunately, the majority of cases are not serious, and resolve on their own in one to two weeks. The main cause of kennel cough is the airborne bacteria, bordetella bronchiseptica. A dog with kennel cough will develop a coarse, dry, hacking cough about five to ten days after being infected. It sounds as if the dog needs to “clear its throat,” and the cough will be triggered by any extra activity, drinking water, or being exposed to a change of temperature or level of exercise. Many dogs that acquire kennel cough will cough every few minutes, all day long. They will wretch and sometimes vomit a white foamy looking matter. Their general state of health and alertness are usually not affected, they usually have no rise in temperature, and do not loose their appetite.
Even in the most hygienic, well ventilated, spacious dog facilities, the possibility of a dog acquiring kennel cough exists. Kennel cough can be acquired from your neighbor’s dog, from a champion show dog at a dog show, from the animal hospital where your dog just came in for treatment of a cut paw, from the sidewalk where an infected dog walked earlier…so try not to blame anyone or any place if your dog develops kennel cough. There may have been an infected dog, unknown to anyone, that acted as a source for other dogs. The signs of kennel cough usually will last from seven to 21 days and can be very annoying for the dog and the dog’s owners. If you suspect your dog has kennel cough, isolate your dog and visit your veterinarian for medical advice. First and foremost, isolate your dog. Do not take your dog to public places in order to prevent the spread of infection. If your dog has recently been to dog school, boarding, or any other place where your dog was exposed to other dogs, notify the correct individuals that your dog is coughing.
You don’t need to isolate your dog to prevent infection. The best recommendation is to discuss with your veterinarian what combination of vaccines and boosters they recommend. Many dogs that contract kennel cough will display only minor signs of coughing that may last seven to ten days and will not require any medication at all. Treatment is generally limited to symptomatic relief of the coughing with non-prescription, and occasionally prescription, cough suppressants. If the dog is running a fever or there seems to be a persistent and severe cough, antibiotics are occasionally utilized to assist the dog in recovering from kennel cough. It can happen that secondary bacterial invaders will complicate a case of kennel cough and prolong the recovery and severely affect the upper airway. Therefore the use of antibiotics is determined on an individual basis. Follow the advice and course of treatment that your veterinarian has prescribed. Don’t allow your dog to exercise, as this will trigger the cough.
REFERENCE: Merck Veterinary Manual – Eighth Edition, Dr. Michele St. Pierre, Waterloo West Animal Hospital